Client Testimonials"My personal and business insurance have been with Donn Gerelli Associates for 11 years. The "test" to an insurance agent is when there is a claim. I could not have had a better claim experience. I highly recommend Donn Gerelli & DGA Insurance Agency!"
- William R., Duchess "I sit on the board of managers for a condominium association. Donn attends board meetings and annual meetings often. The board and the owners are always pleased with the clear, descripting information provided and discussed during these meetings. Another important quality of DGA is the staff service. They are always able to help any unit owner with banking or claim questions. I highly recommend Donn Gerelli and DGA!" - Stephen S., Westchester "I have been a customer for several years. DGA is unfailingly available, responsive, knowledgeable, and things done. I recommend Alana & DGA to anyone looking for help in the field of insurance." - Peter G., Pond Ridge "It has been a pleasure dealing with Donn Gerelli Associates over the past ten years. Wow did that go fast! Just as quickly as any problems, quotes, mishaps etc. are need...they are handled. They are a true professional in every sense of the word. 5 stars they takes care of everything for me with just a call." - Ed O., Poughkeepsie, NY "Alana has provided sound advice and comprehensive knowledge and service for all of our family's insurance needs." - John P., Croton-on-Hudson "The Donn Gerelli team is awesome. I have been with Donn for over 20 years (maybe over 30 years!). We just relocated to NJ and I was delighted to learn that Donn's office was able to handle our new homeowner's policy; in a short time they will issue us an automobile policy for NJ." - Focus Approach LSAT Program "I have been with Donn Gerelli for quite some time now, with them insuring my homes & cars over the years. Their rates are tremendously competitive and the customer service cannot be beat. I work with Taylor primarily and she is an absolute joy. She is dedicated, super knowledgeable and one of the friendliest people you’ll meet. I can’t say enough good things about Taylor & Donn Gerelli. Thank you for all you do!" - Tom M. "I have worked with Donn Gerelli Associates Insurance for over three years now and have had only extremely positive interactions. Taylor is our agent and she goes above and beyond for her clients. She always makes you feel like you’re the only client she works with. She is very personable, professional, and thorough." - mary G. "Donn Gerelli Associates Insurance Agency is the cream of the crop, you truly won't find anyone better in the business. Their customer service is off the charts. I needed help on Saturday when the office was closed and Alana Jessie didn't even bat an eye on helping me get everything I needed to go pick up my new car. The team is so knowledgeable and always and I mean always willing to go above and beyond to meet their clients needs. If you're in the market for a top notch service, Donn Gerelli Associates should be your first call." - Jennifer A. "Highly recommend Donn Gerelli Assoc. Insurance agency. Alana Jessie and her team are the most outstanding group of professionals. Alana not only takes care of her clients on a daily basis with her knowledge on all products but also goes above and beyond to exceed client's expectations. Alana constantly puts her clients first, holds their hand through the process. Alana is your to go person." - Emilce C. "I needed to get something quickly done with an honest assessment. Alana Jessie was not only prompt, she was right on target knowing all of my needs. All of this done while others in other companies were taking off for a 5 day holiday weekend. A true professional. I highly recommend using." - John B. "We have been clients of Donn Gerelli Associates for some 20 years or more. We have found nothing but professional expertise, good value, prompt and efficient service. Alana has been "our" agent, and she is the best! Recently, she found a way to save us a lot on our auto policy. We're happy!" - Jeannie M. "We have been using Donn Gerelli Associates or our insurance needs, both personal and professional, for many years. They have always found us the best coverage for the best price and helped us process claims - never a hitch or a hassle. Alana went above and beyond to patiently assist me during a family emergency with forms, websites, and answers I needed quickly. Everyone in the Gerelli office is knowledgable and professional as well as truly caring for the client's well being." - Lee K. "Taylor saved the day. I was in a rush to secure a deal a new car on a holiday weekend. Without her working overtime it wound have not happened ." - Craig K. "Being new to the New York State area and having to look for new insurance after being with my agency for so long, I thought the switch would be hard. Taylor has been amazing to my husband and I. She made the switch super easy, && was beyond helpful. She really went above and beyond. I highly recommend them. They saved me way more than we have been spending on insurance and even added Renters Insurance. Thank you for all the hard work and making my transition super easy and comfortable!" - Alexandra W. "We have been with DGA Insurance Agency for over two years. They were recommended to us by a friend and we liked them so much that we transfer over all our Insurance policies from the previous agency. DGA’s customer service is exceptional, Alana has been amazing. She is very knowledgable and takes her time addressing our questions and concerns. She has gone out of her way on many occasions to assist us. It has definitely been a very positive, smooth and pleasant experience dealing with DGA Insurance Agency, I highly recommend them!" - TOLAYA Contracting Corp. "Don Gerelli Associates Insurance is a top notch insurance company. They work with some of the best highly rated insurance companies in the industry. I have been working with Donn, Alana and staff for a little over 2 years now however my wife has been with them for more than 15 years. She had suggested that I call Alana just to hear my options even though I had been with my previous company for years. I was convinced after my first call that Don Gerelli Insurance Agency was the right agency for me. I was never sold something that I didn't need. They explain every aspect of a policy in detail to help me understand my coverage. They truly shop A+ companies to get the most coverage at the best price. They manage all aspects of all transitions from my past insurance coverage to my new without hesitation or hiccups. And they are ALWAYS there to support me. When I call, I get a live person with immediate assistance to my questions or concerns. You will not be disappointed with the professionalism, dedication, and quality of business you will receive from Donn Gerelli Insurance Agency." - Rene N. "Donn might recall when we first met, but all I can recall is that it was quite some time ago; I'm guessing it's been about 20 years. Donn Gerelli Associates have handled all of my insurance matters since (home, auto, life, rental, business liability, etc.). In all that time every matter has been handled professionally; there is no business more customer centric than Donn's. A shout out to Alana, Betty, and Taylor, but I stress every member of Donn's team has provided outstanding service throughout the years! Thank you" - Peter G. "The staff (Taylor and Alana) goes above and beyond to help one understand (keeps things simple!) proper insurance for your home, auto and life. Also, responsiveness to emails or phone calls is A+, even though the pandemic/working remote, communications and customer service was seamless and timely. Been working with the agency for years, and every time I deal with them, I know why." - Ryan W. "Backstage Salon has used DGA since we opened. Our insurance needs were put to THE test this week when our business lost power for six days. Alana was making a claim happen in a NY minute. I cannot say enough about The Hartford. They processed our filed claim in 48 hours! The relief that goes with knowing they care about a small business is not something that is easily put into words except to say, sincerely, "thank you!" If *you* are own small business (or a big one, or are an individual) it would be worth your time to compare rates with Donn Gerelli Associates. You will be happily delighted." - Maggie P. "DGA Insurance Agency is great agency! They take the time to shop carriers to best place insurance based on the line of business (Auto, Home, Business, etc.) The staff is friendly and efficient. It's nice to have an office where you can work with electronically, or stop in for service. Give them a call." - Stephen S. "I have known DGA for a long time. I have had them as agents for many many years, for multiple businesses, properties, homes and vehicles. Their service is exceptional, their staff is always helpful, and they are always looking out for their clients interest. They have earned my complete trust for all insurance needs. Without any hesitation, I would recommend DGA for any insurance need you may have." - Dennis L. "I recently lost my policy with All**** Insurance after about 20 years of service. I was afraid I wouldn't find rates from anyone else to compare to what I was paying. Alana found me a policy that exceeded the coverage of what I was getting at a fraction of the cost. She went beyond just being a salesperson, and actually asked the questions to make sure i was getting only what i needed and didn't make me feel "sold" - Mike B. "Taylor Williams on her own initiative discovered that I could obtain a substantial savings on my insurance policy. I was very impressed by her attention to this matter. You're lucky to have her in your organization." - Tomdoon "In a world of "please hold" and "we'll get back to you" this Company knows what "We will take care of it now" means ! I didn't think this kind of service existed anymore. I'm still in a state of disbelief that this group is so capable and quick with results. AMAZING !!" - Yvette D. "I have my own business and DGA is always here for me when I need it at a moments notice. They get me great rates and they inform me of what I need and do not need when it comes to insurance. They're my goto." - Philip B. "They handled my car accident professionally and efficiently. They made all the calls to my insurance company. Everything from rental car, car repairs and medical items were handled by the agency. I rate A plus" - Joseph D. "Always a pleasure working with Alana and her team. There is never and issue or a problem. You need something they jump right on it and get it done. The best" - Lance K. "Alana was great - especially working with my older home - it was just one less thing to worry about in what is otherwise a super stressful process. Thanks so much guys!" - Jared A. "Alana was extremely helpful, thorough, and quick to set us up with insurance. Such a huge help!" - David C. "Extremely knowledgeable & pleasantly helpful!! Pleasure to do business with. Thay make my job and life a whole lot easier." - Erik Z. "They are friendly, helpful, and found me some great deals on insurance. I recommend this agency." - Andrew J. "Great personalized customer service. Attentive to customers needs and wants. Extremely knowledgeable on all products." - Ice 2chef "Great customer service, they always respond to any questions I have." - Brent F. "Top notch Insurance Agency, highly recommended." - John S. |
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